1. Purpose and Scope of Information Collection

Maximilan.com.vn does not sell, share, or exchange customers' personal information collected on the website with any third parties.

Collected personal information is used only internally within the company.

When you register for services, the personal information collected by Maximilan.com.vn includes:

• Full name

• Address

• Phone number

• Email

In addition to personal information, service-related information is also collected, including:

• Product name

• Quantity

• Delivery time

2. Scope of Information Use

The collected personal information will only be used internally by Maximilan.com.vn for one or more of the following purposes:

• Customer support

• Providing information related to services

• Processing orders and delivering services and information through our website as requested

• Sending information about new products, services, upcoming events, or recruitment notifications if customers subscribe to receive emails

• Managing customer accounts; confirming and processing financial transactions related to your online payments

3. Information Retention Period

For personal information, Maximilan.com.vn will only delete this data upon customer request. Customers may send their deletion request via email to info@maximilan.com.vn.

4. Individuals or Organizations with Access to Personal Information

Access to customers’ personal information is granted only under the following circumstances:

• Xuan Dung Import Export Trading Co., Ltd.

• Partners contracted to provide part of the services by Xuan Dung Import Export Trading Co., Ltd. These partners will receive information as agreed upon in the contract (either partially or fully) to support the service usage for customers.

5. Address of the Unit Collecting and Managing Personal Information

Xuan Dung Import Export Trading Co., Ltd.
Address: 240 Vo Nguyen Giap, An Hai Ward, Da Nang City, Vietnam
Phone: +84 236 3 798 799
Website: Maximilan.com.vn
Email: info@maximilan.com.vn

6. Means for Users to Access and Edit Their Personal Data

Maximilan.com.vn does not collect customer information directly via the website. Personal information is collected through email contact or phone calls related to product/service orders sent to our mailbox: info@maximilan.com.vn or phone number: +84 236 3 798 799.

You may contact the above email or phone number to request Maximilan.com.vn to update or correct your personal data.

7. Mechanism for Receiving and Resolving Customer Complaints Regarding Misuse of Personal Information

At Maximilan.com.vn, protecting your personal information is very important. You are assured that the information provided will be kept confidential. Maximilan.com.vn commits not to share, sell, or rent your personal information to any third party. Your information will only be used in the following cases:

• Improving customer service quality

• Resolving disputes and complaints

• When required by law enforcement agencies

Maximilan.com.vn understands that your right to protect personal information is also our responsibility. If you have any questions or feedback related to our privacy policy or concerns about misuse of your personal information beyond the stated scope, please contact us at hotline: +84 236 3 798 799 or email: info@maximilan.com.vn