NEWS & OFFERS

Complaint Handling Policy

Thứ ba, 19/08/2025
  • We receive and handle all customer complaints related to the use of our services.

  • For all warranty-related cases, customers may contact us to proceed with the warranty process.

  • Complaints will be resolved within a maximum of three (03) business days from the date of receipt. In force majeure cases, both parties will negotiate directly to reach a resolution.